What is a good speed for Zoom or Teams?

Published by Pulse (SearchSwitchSave.com). Reviewed April 2026 by the UKSpeedTest editorial team led by Dr Alex J Martin-Smith.

Video calls rely on stable timing and enough upload. Strong download alone does not guarantee smooth meetings.

Call quality basics

What to do if calls break up

  1. Pause backups and heavy sync.
  2. Use Ethernet on the work device if possible.
  3. Repeat tests when meetings usually fail.

Run the Pulse UK speed test

Pulse measures download speed, latency, and jitter. Upload speed is not measured in the current release.

Related guides

FAQ

Can calls fail while streaming looks fine?

Yes. Streaming mostly needs steady download, while calls are sensitive to upload headroom, jitter, and delay. A busy upload such as cloud backup can hurt meetings even when streaming looks acceptable.

Does Pulse measure upload?

No. Pulse focuses on download, latency, and jitter. For upload-specific checks, use your provider upload test and pause competing traffic during the run.

Should I switch package for calls only?

Test fairly first on a stable setup, including pausing heavy uploads and trying Ethernet on the work device. If calls still break on repeated fair tests, then compare packages with stronger upload and better peak-time performance for your usage.

Can VPN increase delay in meetings?

Yes. Corporate VPNs can route traffic further or add processing delay. If meetings improve when the VPN is off on a split-tunnel policy, routing is a likely factor alongside raw Mbps.

References

  1. Ofcom: broadband speeds code of practice (consumer guide)
  2. Ofcom: advice for consumers
  3. uSwitch: how to test broadband speed